Operational Guidelines for Investigation and Reconstruction
  New Case Intake

Priority is given to “fresh” crash scenes. We will proceed to the scene as expeditiously as possible and begin to preserve and document the physical evidence.

If your case is an older one, please send us a complete copy of your investigative file. This should include all pertinent reports, photographs, depositions and statements.

Forwarded Depositions

When you forward a copy of a deposition, Please Do Not Send Reduced Transcripts.

When depositions have exhibits, please send copies of the exhibits, It is very difficult to review a deposition in a meaningful manner without the exhibits.

Forwarded Photographs

If a scale diagram is required, the minimum charge will be $800.00 plus the regular rates. Large-scale printouts, exhibits and copies of diagrams will be billed as a miscellaneous expense for actual cost.

Deadlines

Please keep us informed of any deadlines, especially discovery deadlines. We make every effort to accommodate our clients’ schedule. Our calendar is booked in advance, so it will be necessary to provide us with any information pertinent to the case in order that we may take the steps necessary to keep to your commitments or deadlines.

Reports

It is not our policy to routinely prepare reports. However, we will be glad to do so upon request. If you desire a report, please advise us at the onset of the case or at the appropriate time. This procedure was implemented in order to keep operational costs down for the client.

Telephone Consultation

Due to the obvious nature of our work, we are often in the field and unable to respond immediately to your call. We do however check in for messages frequently during the day and will get back to you the same day. If it appears that calls are received close to office closing, please leave a contact number and your call will be returned at the night number left. Please advise if your call can be handled the following morning.

Often our office receives calls to discuss cases not assigned to our company. We regret that these calls will not be returned without the minimum retainer amount being received along with file materials.

Past Due Charges

Payment is requested upon receipt of the statement. Past due charges accumulate at 2 % per month. Failure to pay statements will result in a cessation of work, freezing of the file material and withdrawal from the case. Once withdrawal has been made from the case payment will not result in our becoming active in the case.

page updated 3/21/07
www.chattanoogacrash.com